Privacy policy

 

UPDATED ON 28/10/2026
This policy is written and personalised for visitors of the www.fapceramiche.com, www.fapceramiche.it e www.fapceramiche.ru. This document annuls and replaces in its entirety the document previously published on the subject of cookies.


COOKIE POLICY

WEBSITE POLICY PURSUANT TO THE PROVISIONS OF ART. 13 OF EUROPEAN REGULATION 2016/679 (GDPR)
Specific summary information will progressively be indicated or displayed on website pages dedicated to particular services on request requiring the submission of data collection forms. We also inform you that, to provide a complete service, our website may contain links to other websites, not managed by Ceramiche Caesar S.p.A. divisione FAP (hereinafter also referred to as “FAP”).

Ceramiche Caesar S.p.A. divisione FAP is not responsible for errors, contents, cookies, publication of illegal moral content, advertising, banners or files that do not comply with the laws in force and the respect of Privacy laws by sites not managed by the Controller. Ceramiche FAP SpA, in its capacity as Data Controller of your personal data, pursuant to and in accordance with articles 13 and 14 of European Regulation 2016/679, hereby informs you that the aforementioned regulation establishes the protection of data subjects as regards personal data processing and that said processing shall be grounded in the principles of propriety, lawfulness, transparency and shall ensure the protection of your confidentiality and rights. Personal data and information submitted by you or otherwise acquired while using the website shall be processed in compliance with provisions set forth in the aforementioned legislation and confidentiality requirements established therein.

DATA SUBJECTS AND STORAGE TIME
A) users (navigators) of the www.fapceramiche.com, www.fapceramiche.it, www.fapceramiche.ru
As users browse this Site, the IT systems and software procedures which operate it acquire some personal data the transmission of which is implicit in the use of Internet communications protocols, such as the IP addresses or domain names of the PCs and terminals used by users, as well as the URI/URL (Uniform Resource Identifiers/Locators) of the requested resources, the time of the request, the size of the file obtained in and other parameters concerning the operating system IT environment of the user. For more information see “cookie policy” available on the website.

B) newsletter subscribers
By filling in the form available in the “Newsletter” section, your personal data (name, surname, email address, professional title, addres) will be used to accommodate your request for newsletter to be sent to you and the related subscription to the mailing list for the purpose of direct marketing activities, newsletters, sending promotional, commercial and advertising material or inherent to events and initiatives of or organised by FAP in full compliance with the principles of correctness and lawfulness in compliance with legal provisions.
Provision of your personal data is optional, however, your refusal to provide them will prevent the Controller from accommodating your request to subscribe to the newsletter and to inform you of all the news from FAP. The legal basis for the processing is Article 6.1.a) of the GDPR. You may object to processing at any time by using the link at the foot of the e-mail, or by sending a request to the Controller, using the contact details provided in this policy. By checking the same box, you also consent to the use of a tracking pixel in newsletters, as described in Section D). This constitutes a single, informed expression of consent, which may be withdrawn at any time, including partially. Refusal to provide consent will not affect any other existing relationship with the Data Controller.
You may withdraw your consent:

  • entirely, by clicking the "Unsubscribe" link included in every newsletter; in this case, you will no longer receive any communications;
  • for tracking purposes only, by clicking the dedicated link included in every newsletter or by writing to privacy@fapceramiche.com; in this case, you will continue to receive communications without any individual tracking.


Withdrawal of consent does not affect the lawfulness of any processing carried out before the withdrawal. You may also object to the processing at any time by clicking the relevant link in the footer of the emails or by writing to privacy@fapceramiche.com. Your data will be stored until you decide to unsubscribe from the service.

C) users section "contacts" "request informations” “Download catalogues”
By filling out the forms accessible in "Request informations" Download catalogues sections, your personal data (name, surname, email address, professional title, addres.) will be used in order to request the information you required.  The purpose of providing data is the fulfilment of your request. The legal basis for the processing is Article 6.1.b) of the GDPR. Your data will be stored for the time frames necessary to provide the service you have requested.

D) Tracking Pixel
Newsletters contain a tracking pixel.
A tracking pixel is a small invisible image that, when an email is opened, allows the sending platform to collect information such as the date and time the email was opened, the type of device and email client used, IP address, and clicks on links contained in the email.
This information, including when combined with data from other company systems, is used to:

  • measure the effectiveness of marketing campaigns;
  • analyze your interests and preferences regarding the products and services presented;
  • create a commercial profile (profiling);
  • personalize the content and frequency of future communications.


The legal basis for this processing is your consent (Article 6(1)(a) GDPR and Article 122, paragraph 1, of the Italian Privacy Code), granted through the single consent checkbox described in Section B).
No solely automated decision-making process is carried out that produces legal effects concerning you or similarly significantly affects you.

Withdrawal of Consent, Including Partial Withdrawal
You may withdraw your consent at any time, in whole or in part:

  • by using the "Unsubscribe" link included in every email, to withdraw consent entirely and stop receiving communications;
  • by writing to privacy@fapceramiche.com, to deactivate tracking and profiling only, while continuing to receive newsletters without any tracking pixel;
  • by using the dedicated link available in the footer of the emails. Withdrawal of consent does not affect the lawfulness of processing carried out before the withdrawal. The Data Controller will process partial withdrawal requests without undue delay.


METHODS OF PROCESSING PERSONAL DATA
Your personal data will be processed manually, electronically and/or by telematic means, in compliance with Articles 6 and 32 of the GDPR and through the adoption of appropriate security measures. For the purpose of sending communications, the Data Controller uses a platform that generates reporting data. Subject to the consent provided, these reports may indicate, for example:

  • the identity of recipients who have opened the email;
  • clicks on individual links (link tracking);
  • the device and email client used;
  • delivered, undelivered, or forwarded emails;
  • date and time of sending;
  • the list of unsubscribed recipients. If you have withdrawn consent solely for tracking activities, the Data Controller will process only aggregated and anonymous data relating to you, without any individual identifiers.


RECIPIENTS OF PERSONAL DATA AND DATA DISSEMINATION
Your data will be processed by duly authorised staff and will be processed by third parties belonging, by way of example, to the following categories external entities providing in-cloud services;

  • technical assistance providers;
  • external entities providing cloud services
  • companies of the group providing IT service management services, including server hosting and backup services;


The subjects belonging to the above categories operate, in some cases, as data controllers specifically appointed by the Data Controller in compliance with Article 28 GDPR, and in other cases completely autonomously as separate data controllers, it being understood that, in the latter case, the communication of your personal data to such autonomous data controllers is made solely for the purposes of pursuing the purposes indicated in this information notice. You may request the full list by writing to the Controller. Your data will not be distributed.

TRANSFER OF PERSONAL DATA:
Your data is stored in countries belonging to the European Union. For data processed by cookies only, your data will be transferred to countries outside the European Union as indicated in the cookie policy of the companies providing the third-party cookie services. For more information, contact privacy@fapceramiche.com.

DATA CONTROLLER
The Data Controller is Ceramiche Caesar S.p.A. divisione FAP (with registered office in Via Canaletto 49 - 41042 Spezzano di Fiorano (Mo) Italy Tel. +39 0536 837511 mail: info@fapceramiche.com) in the person of its pro tempore Legal Representative. You have the right to obtain from the Data Controller the erasure (right to be forgotten), limitation, updating, rectification, portability, objection to the processing of personal data concerning you, and in general you can exercise all the rights provided for in Articles 15, 16, 17, 18, 19, 20, 21, 22 of European Regulation 2016/679 by sending an e-mail to privacy@fapceramiche.com. You also have the right to lodge a complaint with the Supervisory Authority

RIGHTS OF DATA SUBJECTS
EU Regulation 2016/679: Articles 15, 16, 17, 18, 19, 20, 21, 22 - Rights of the data subject
1. The data subject is entitled to obtain confirmation as to the existence or otherwise of personal data concerning them, even if said data is yet to be recorded, and the disclosure of said data in an intelligible form, as well as to lodge a complaint with the Supervisory Authority.
2. The data subject has the right to receive the following information:
a) the source of personal data;
b) the purposes and processing methods;
c) the logic applied in the event processing is carried out by electronic instruments;
d) the identification details of the data controller, of the processors and of the appointed representative according to art. 5, para. 2; e) the subjects and categories of subjects to whom the personal data may be disclosed or who may become aware of said data in their capacity as designated representative in the country, as data processors or personnel authorised to process personal data.
3. The data subject is entitled to obtain:
a) the updating, rectification or, if interested, the integration of data;
b) the erasure and transformation into anonymous form of any unlawfully processed data or data blocks, including those whose retention is not required in relation to purposes for which data were collected or successively processed;
c) certification that operations specified in letters a) and b) have been disclosed, together with their content, to the people to which data has been disclosed or provided, unless this proves impossible or requires the use of means clearly disproportionate to the right being protected;
d) data portability.
4. The data subject is entitled to raise a total or partial objection:
a) for legitimate reasons, to the processing of the personal data concerning them, even if pertaining to the purpose of collection;
b) to the processing of personal data for the purpose of sending advertising materials or making direct sales or for carrying out market surveys or sales communications.

 

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